Corporate Security Security Services Director

Employer:Capital One
Location:Richmond, Virginia, United States
Summary
The Director, Asia Region, Corporate Security Services will assume leadership of Security for two primary sites in the Philippines and India. The Director will be expected to relocate to Manila (position contingent upon availability of work authorization) after a period of acculturation in an existing major Capital One location.

Capital One will provide relocation support (including support for application for work authorization), compensation and benefits appropriate to the international assignment.

Job Functions
The Director develops and provides comprehensive security management and internal investigations solutions to ensure the security and safety of Capital One Financial (COF) assets, associates, and interests in Alabang, Philippines and the greater Manila area as well as providing security consulting and risk management services for Capital One interests throughout Asia, notably in India. Performs complex security and internal investigations work and may supervise directly, or indirectly, security staff members across various security engagements. The Director leads security projects of high technical complexity and high risk profile and is viewed as an authority in his or her area of expertise. He or she is responsible for building and maintaining relationships with senior management in area of responsibility, as well as interacting with external stakeholders such as external security experts and regulators. The Director consults with various Lines of Business (LOB) on security risks associated with third party management, manages or conducts security and investigation projects, provides input to regional strategic planning, and provides training, coaching and supervision to internal staff. The Director, maintains all organizational and professional ethical standards, works independently under minimal supervision, and is able to exercise extensive latitude for initiative and independent judgment.

KEY RESPONSIBILITIES
- Provides subject matter expertise to internal Corporate Security Services (CSS) clients and external clients across Capital One as needed.
- Provides advice and counsel to management on complex physical security, internal fraud investigations or prevention, life safety risk, crisis management, and emergency response issues.
- May have higher level of participation in recruiting members of the organization as well as responsibilities for on-the-job coaching, supervising and evaluating others.
- Performs other related work as assigned by the Sr. Director or Vice President, Corporate Security Services.
- May serve as a valuable mentor, as expertise and area-specific knowledge are recognized by peers and subordinates wishing to pursue a specialty area.
- Works independently with low levels of guidance from manager.
- Assists in establishing development plans for other security staff, identifying their development needs for their current job as well as their future career objectives.
- Designs and executes complex physical security, life safety or crisis management projects requiring specialized expertise with higher levels of risk.
- Serves as one of the foremost authorities within Capital One in his or her area(s) of expertise, with the ability to provide quality, value-added management consulting services to complex business and/or across several business units.
- Forges partnerships with Corporate Security Services colleagues and external clients on the safety-related programs that he/she manages.
- Effectively influences others across the organization in order to effectively implement programs.
- Responsible for building and maintaining relationships with executive management in area(s) of responsibility.
- Develops a personal network of people who are industry/business experts, drawing on the experience of others to learn more about the organization.
- Designs and presents strategic plans for the services and programs for which he/she is responsible.
- Executes Plan of Work and strategic plan as it affects the programs he/she manages. Assists senior management in monitoring progress against Plan of Work and strategic plan.
- Effectively identifies and plans capital expenditures required to mitigate safety risk and to communicate a business case to third party stakeholders.
- Enters service hours into tracking system. Collects metrics from different sources and reports metrics as needed. Distributes reports to customers as needed.
- Maintains all organizational and professional ethical standards. Pursues professional development opportunities.
- Ensures work performed meets or exceeds established quality standards and establishes review processes to ensure adherence.
- Demonstrates a profound sense of ethics, integrity, and confidentiality—adhering to a core set of values in good times and in bad consistent with Capital One’s vision and values.

Qualifications
Basic Qualifications
- Eight years of security management, investigations, internal auditing or security risk consulting experience in a financial services environment encompassing multiple facilities in a diverse geography;
- Experience in the planning and management of integrated physical security and life safety systems

Preferred Qualifications
- Bachelor’s degree or international equivalent, or equivalent work experience.
- Masters Degree in Business Administration (MBA), Finance, or Criminal Justice
- Ten or more years of security management, investigations, internal auditing or security risk consulting experience in a financial services environment.
- Professional certification in area of expertise (e.g. Certified Protection Professional, Certified Physical Security Professional, Certified Crisis Management Professional) or must complete certification requirements within 18 months of hire.
- Strong computer skills to include working knowledge of MS Excel and PowerPoint
- Strong knowledge of integrated physical security, life safety, and emergency messaging systems.
- International experience preferred, Philippines experience highly preferred

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Travel: Yes, 25 % of the Time

Apply