Operations Manager

Employer:Security Industry Specialists, Inc.
Location:Culver City , CA
$65,000 annual salary
Requisition Number 15-0082

Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most
recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and through an uncompromising commitment to hiring, retaining and rewarding the best talent available.

General Statement of Job
The Operations Manager is responsible for reducing risk, responding to incidents and limiting exposure to liability within the client’s Global Safety & Security operations. The Operations Manager will partner with the clients Global Safety & Security Management team to develop, implement and manage physical security, safety, executive protection, special events, investigations and risk management programs that align with the client’s culture, values and policies. This includes security systems planning, development of Global Safety & Security programs, management of local security workforce and third party vendors, budget management, and project management. The Operations Manager reports directly to the Director of Operations.

Specific Duties and Responsibilities

Essential Job Functions
• Design, develop, and implement physical security operations for all client facilities including post orders, standards, policies and procedures
• Maintain close coordination, planning, communication and regular direct liaison with the client’s Global Safety & Security management team and SIS Executive team around all aspects of physical security, safety, executive protection, special events, investigations and risk management programs
• Manage guard force operations at local client campus including budget management, performance metrics and contract management
• Responsible for identifying areas of program improvement, expansions of service, customer service improvements and other evolutionary changes
• Create measurable reporting process to include alarm monitoring, incident response, tracking and reporting of performance metrics and other service areas
• Oversee contractual obligations and manage billing within the client’s budget or purchase order authority
• Respond in a timely manner to emergent events, issues, staffing deficiencies and client requests
• Initiate preliminary investigations and write incident reports on all internal personnel issues and complete proper documentation
• Maintain relationships with Federal, State and Local law enforcement and other government agencies in support of private-public partnership initiatives

Additional Job Functions
• Perform other related duties as required

Requirements Minimum Qualifications and Requirements
• Bachelor's Degree in Criminal Justice, Emergency Management, Business Management or related discipline preferred OR any equivalent combination of education, specialized training and/or experience which provides the requisite knowledge, skills and abilities required
• Minimum 8 years of experience in safety and security management, law enforcement and/or military with an emphasis in Safety & Security program development and management
• Demonstrated understanding of best practices in physical security strategies, principles, standards, policies and procedures
• Must have experience using quality assurance techniques and strategies to monitor and improve performance and ensure compliance with contractually set Service Level Agreements (SLAs)
• Must have demonstrated experience and knowledge of enterprise access control and alarm monitoring systems; previous experience with S2 highly preferred
• Must have effective time management, communication, technical writing, presentation development, facilitation, and organizational skills
• Must have strong verbal and written communication skills
• Must have impeccable work ethic and high degree of integrity
• Must be technically proficient with common PC/MAC based software and applications
• Must be willing and able to travel domestically and internationally as required

Preferred Qualifications

• ASIS Certified Protection Professional (CPP) and/or Physical Security Professional (PSP) certifications preferred
• Demonstrated experience developing, implementing and managing Safety & Security programs internationally with an emphasis in executive protection and risk management highly preferred
• Demonstrated experience conducting in-depth vulnerability, threat and risk assessments preferred
• Previous experience conducting physical security audits (pentest) to identify vulnerabilities and risks preferred
• Previous Safety & Security management experience in a high-tech corporate environment preferred

What we can offer:

• $65,000 annual salary
• Health, Dental and Vision benefits, plus access to dependent coverage and a variety of other benefits
• Eligibility to contribute to a 401k Plan after the first year of employment
• 2 weeks paid vacation
• A dynamic and challenging work environment