TigerSwan’s Mobile Security Operations Manager will be responsible for the operational success of emergency response mobile teams by ensuring seamless management, program delivery, quality control and evaluation. The MSOM coordinates directly with the Client, Contracting Officer, and the Contracting Officer’s Representative and Contracting Officer Technical Representatives (COTR) regarding all aspects of contract execution. The MSOM will attend meetings, briefings,
working groups and other forums as directed by the company. The MSOM is responsible for resolving problems identified by the customer regarding service delivery as well as the performance and discipline of the work force. The MSOM must have demonstrated skills and experience commensurate with those expected of someone experienced managing a diverse, geographically dispersed, multifaceted workforce. The MSOM will conduct work both in the US and Afghanistan,
Duties and Responsibilities:
• Manage the day to day output and standards of quality required of the mobile teams. This includes tasking, tracking and monitoring.
• Coordinate site emergency response mobile teams
• Create, compose and develop Contractor’s work reports on a weekly basis or as requested
• Complete Journey Management forms prior to every movement
• Provide timely reporting of incidents including (verbal and written) including all weapon firing
• Briefing and debriefing mobile teams
Knowledge, Skills and Abilities:
• 5 years military experience or police service
• 2 years military and/or security experience in Iraq and the Middle East coordinating similar projects
• Formal Close Protection training or certification as a close protection frontline operative
• Fluency in English and elementary Arabic and Russian
Work is based in highly stressful environment at times. Position requirements may be performed inside and outside areas as well as in inclement weather conditions; may include extreme heat, extreme cold, and high humidity atmospheres. Work will be conducted in Iraq and Continental United States in designated combat zones.
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Security Program Manager. While performing the responsibilities within the scope of the Project Manager, the employee is required to talk and hear. The employee should be able to engage in active presentations, to include color briefs. The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Employee may be called upon to lift packages and/or parcels up to 50 pounds. While performing the duties of this job, the noise level in the work environment is usually quiet to moderate to loud.